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The Best Call Center Customer Service - June 2022

Based on the analysis of 2,995 reviews.

Rank

1

Best Value
Customer Service Training 101 Quick and Easy Techniques that Get Great Results product image

2

Mastering the Irate Caller The Book Every Call Center Must Have product image

3

Call Center Focus Customer Service product image

4

Call Center Rocket Science Organization product image

5

Best Seller
Advice from a Call Center Geek Rethinking Call Center Operations product image

6

The Executive Guide to Call Center Metrics product image

7

The Cult of the Customer Create an Amazing Customer Experience that Turns Satisfied Customers product image

8

Customer Service Tip Week reminders product image

9

The Customer Communication Formula How to communicate with your customers and boost your customer product image

10

Call Centers Dummies Real Bergevin product image

Top Call Center Customer Service Brands

Jeff Toister

Jeff Toister is a client support writer, trainer, and consultant with over 25 years of expertise serving clients.

He's the author of “Your Service Culture Handbook: A Step-by-Step Guide for Getting Your Employees Obsessed with Client Service” along with “Service Guarantee: The Real Reasons Workers Struggle with Client Service and What You Can Do About It. ”

Jeff has emerged in numerous coaching movies on LinkedIn Learning (a.k.a. Lynda.com) such as “Customer Service Fundamentals” and “Major a Customer-Centric Culture. ”

He had been appointed one of the best 30 customer service professionals on the planet by Global Gurus. He was appointed one of the Thought Leaders to Follow on Twitter.

Jeff holds Licensed Professional in Learning and Performance (CPLP) certificate in the Association for Talent Development.

CONTACT INFORMATION
Mail: jeff@toistersolutions.com
Web: www.toistersolutions.com
Blog: www.insidecustomerservice.com
Twitter: @toister
Telephone: 619-955-7946
Mail: 5694 Mission Center Rd #264, San Diego, CA 92108

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Randy Rubingh

Randy has more than 25 years experience building, managing, and top customer support organizations and has got a reputation for supplying information based on over two years spent in the call centre trenches. He's led service organizations which range from little start-ups with as much as five brokers. Throughout the course of his career he has handled over 20 million phone calls that were incoming. His service strategies and remarks have been profiled in several industry publications,and he is a frequent conference speaker. He live in the San Francisco Bay Area.

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