The Best Customer Experience Training - September 2021
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BRUCE LOEFFLER is President and currently the Co-Founder of Experience International. In his 10 years at Disney, Bruce held several positions including the Disney Service Excellence Coordinator. Bruce has developed training programs including other Fortune 500 Companies and Disney specializing in customer service, motivation, communication, direction and the Client Experience. Bruce@TheExpInt.com See all Bruce Loeffler products
Jeff Toister is a client support writer, trainer, and consultant with over 25 years of expertise serving clients.
He's the author of “Your Service Culture Handbook: A Step-by-Step Guide for Getting Your Employees Obsessed with Client Service” along with “Service Guarantee: The Real Reasons Workers Struggle with Client Service and What You Can Do About It. ”
Jeff has emerged in numerous coaching movies on LinkedIn Learning (a.k.a. Lynda.com) such as “Customer Service Fundamentals” and “Major a Customer-Centric Culture. ”
He had been appointed one of the best 30 customer service professionals on the planet by Global Gurus. He was appointed one of the Thought Leaders to Follow on Twitter.
Jeff holds Licensed Professional in Learning and Performance (CPLP) certificate in the Association for Talent Development.
Mail: 5694 Mission Center Rd #264, San Diego, CA 92108