Jeff Toister is a client support writer, trainer, and consultant with over 25 years of expertise serving clients.
He's the author of “Your Service Culture Handbook: A Step-by-Step Guide for Getting Your Employees Obsessed with Client Service” along with “Service Guarantee: The Real Reasons Workers Struggle with Client Service and What You Can Do About It. ”
Jeff has emerged in numerous coaching movies on LinkedIn Learning (a.k.a. Lynda.com) such as “Customer Service Fundamentals” and “Major a Customer-Centric Culture. ”
He had been appointed one of the best 30 customer service professionals on the planet by Global Gurus. He was appointed one of the Thought Leaders to Follow on Twitter.
Jeff holds Licensed Professional in Learning and Performance (CPLP) certificate in the Association for Talent Development.
CONTACT INFORMATION Mail: jeff@toistersolutions.com Web: www.toistersolutions.com Blog: www.insidecustomerservice.com Twitter: @toister Telephone: 619-955-7946 Mail: 5694 Mission Center Rd #264, San Diego, CA 92108