Streamlight is a "hands-on" company; we have been one since the company started in 1973. We learn by doing, therefore we know what our customers need because we're out there doing what they do, using exactly the same lighting tools in the exact manners. We undergo firefighters' training. We take classes in non invasive shooting. We are sailors, hunters, outdoor and sports fans. We think it's our hands-on, real-world experience that leads to new ideas and innovations that place Streamlight apart. Who knows what we will think of next?
We pay attention. We learn. We do it.
We make it a point to have out in the field and talk to our clients. We maintain focus groups to hear what they enjoy about our merchandise; but we are more curious about what they don't like, what should be improved, and what exactly lighting issues have yet to be solved. Customer comments helps us constantly improve existing products and create new and improved ones. Considering that the most intense hazardous conditions tend to be in shadowy places, Streamlight created a whole line of safety-rated lighting. For the industrial market, we've developed lighting tools that are very safe to use even around volatile gases and at additional potentially explosive atmospheres.
We love life on 2 wheels as well and we wanted to do to allow every cyclist to move and to enjoying every second of it, while feeling fearless, adventurous and, at the identical time, entirely protected.
Team Obsidian is a family business. It's launched by two parents in love with biking and travelling and with assistance from our son who's one. We are fortunate to reside a town which overlooks bikes and cyclists, in Copenhagen, Denmark. Going to work, to meet friends or buying a bicycle is de facto here which allows us to test our products and come up with fresh, innovative approach to generate high quality cycling accessories, helmets, lights and more.
We began Team Obsidian since we cherish pleasure and freedom above all else. We would like to have the freedom to produce and provide a whole lot of value to our customers and be proud of our work. The feedback we got so far tells us we are on the perfect path.
You'll see our obsession with great customer services when you obtain a Team Obsidian product. You will also discover that our products are produced to fix specific requirements that we identified due to cyclists or we had.
We firmly think that businesses can have a positive impact on the planet. Have to be efficient and intelligent so we keep the quality high and the costs low, so that you get the absolute most out of your purchase.
Finally, however, not the least significant, our organization is motivated by your voice. We care collectively what you think and anticipate your feedback so we can improve, cycle and grow more!
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