The Best Journey Mapping - February 2023

Based on the analysis of 7,984 reviews.



Mapping Experiences A Complete Guide to Customer Alignment Through Journeys Blueprints and Diagrams product image


Top Choice Best Seller
The Journey Mapping Playbook A Practical Guide to Preparing Facilitating and Unlocking the Value product image


Customer Journey Mapping Focused Change product image


Users Journey Storymapping Products People product image


Mapping Experiences Complete Creating Blueprints product image


The Experience Centric Organization How to Win Through Customer Experience product image


Best Value
User Story Mapping Discover Product product image


CX That Sings An introduction to Customer Journey Mapping for Marketers product image


Customer Journey Mapping product image


User Experience Mapping Enhance UX with User Story Map Journey Map and Diagrams product image

Top Journey Mapping Brands

Randi Minetor

Born, raised, and still a resident of Rochester, NY, Randi Minetor found the wonders of America's national parks along with her husband in 1992, photographer/lighting designer Nic Minetor. That very first trip changed her life, and from 2000, the Minetors had pledged to see all 391 (now 413) federal parks in their lifetimes. When they began writing and photographing novels on the parks for The Globe Pequot Press, they found a way to subsidize this fire in 2006. Now Randi has written 35 books for GPP, which range from national park travel to American history to the best day hikes in upstate New York. To date, they've visited domestic parks. Moreover, Nic's photography looks in eight Quick Reference Guides to the Birds, Trees, and Wildflowers of New York City and New York State, along with also the Trees and Wildflowers of the Mid-Atlantic States. Randi has also functioned as a ghostwriter for many non invasive bestsellers and publications because of her corporate clients. The Minetors live in Rochester, NY.

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James Kalbach

Jim Kalbach is a famous author, speaker, and teacher at design, information architecture, and user experience design. He's currently the Head of Education and Consulting a major whiteboard for digital collaboration, together with MURAL. Formerly, Jim has worked closely with businesses, including Citrix, SONY, Elsevier Science, Lexis Nexis, Audi, and eBay.

Before returning to the US in 2013 after dwelling for ten years in Germany, Jim had been the co-founder of the European Information Architecture conventions. He also co-founded the IA Konferenz series in Germany.

Jim’s plays jazz bass in jam sessions and combos at Jersey City, where his currently lives. In 2007 Jim released his first book, Designing Web Navigation (O’Reilly). His second book, Mapping Experiences (O'Reilly), is due out in 2015. He blogs in and tweets in @jimkalbach

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