The Best Sales Book - May 2019
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Matt Dixon is Group Leader of the Financial Services and Customer Contact Practices of CEB (NYSE: CEB) at Arlington, VA..He's a sought-after speaker and advisor to corporate leadership teams around the globe on topics ranging from marketing effectiveness and sales to customer service and customer experience differentiation.
Along with his management responsibilities at CEB, Matt is a documented business writer. His original book, The Challenger Sale: Taking Control of the Client Conversation (Penguin, November 2011), was a #1 Amazon as well as Wall Street Journal bestseller. He’s been published many times from the Harvard Business Review&maybe not;&maybe not; with posts such as “Kick-Ass Customer Service” (January-February 2017), “Dismantling the Sales Machine” (November 2013), “The conclusion of Option Sales” (July-August 2012) and “Quit Trying to Delight Your Clients” (July-August 2010). His two most recent books are The Effortless Experience: Conquering the New Battleground for Client Loyalty, (Penguin, September 2013) as well as The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results (Penguin, September 2015).
Matt holds a Ph.D. in the Graduate School of Public and International Affairs in the University of Pittsburgh as well as some B.A. in International Studies from Mount Saint Mary’s University in Emmitsburg, Maryland.
Visit Matt on LinkedIn in http://www.linkedin.com/profile/edit?trk=hb_tab_pro_top or follow him on Twitter in @matthewxdixon See all Matthew Dixon products
Visit Amazon's Frank Bettger Page, search results, Learn about Author Central, Frank Bettger,
Franklin Lyle (Frank) Bettger (1888-1981) was a salesman and self-help author. He was longtime actor Lyle Bettger's dad. He played Major League baseball with the St. Louis Cardinals at 1910 under the title Frank Betcher.
Following his brief baseball profession, Bettger returned to his native Philadelphia, in which he started collecting accounts to get a furniture shop on a bike. He then began selling insurance, but wasn't successful and considered quitting following 10 months. Eventually, Bettger triumphed and afterwards became the writer of the bestselling books How I Raised Myself from Failure to Success in Marketing and How I Multiplied My Income and Happiness in Selling.
Chet Holmes is a known company trainer, strategic mastermind, business growth specialist, and lecturer. His nearly one million clients have included major companies including Pacific Bell, NBC, Citibank, Warner Bros., GNC, Wells Fargo, Estee Lauder, Merrill Lynch, and W. R. Grace, as well as small businesses of every kind. Holmes has also made hundreds of advertising campaigns and sales systems for hundreds of businesses.See all Chet Holmes products